Privacy policy

Privacy Policy

At CartMint, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect certain types of information to provide a better shopping experience.

Personal Information

We may collect personal details that you voluntarily provide when you:

  • Create an account

  • Place an order

  • Subscribe to emails or newsletters

  • Contact our customer support

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through payment providers)

Automatically Collected Information

When you browse our website, we may automatically collect certain information such as:

  • IP address

  • Device type and browser information

  • Pages visited and time spent on the site

  • Referring website or source

This helps us understand how customers use our website and improve our services.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Processing and fulfilling your orders

  • Communicating order updates and shipping information

  • Providing customer support

  • Improving our website, products, and services

  • Sending promotional emails or offers (only if you opt-in)

  • Preventing fraudulent transactions and ensuring security

We only collect and use information that is necessary to operate our business and improve your shopping experience.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

  • Remember items in your shopping cart

  • Save your preferences

  • Understand how visitors use our website

  • Improve website performance and usability

You can choose to disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third party services to help operate our business and provide services to you. These may include:

  • Payment gateways

  • Shipping and logistics providers

  • Website analytics tools

  • Marketing and advertising platforms

These third parties may have access to certain information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples may include:

  • Payment providers

  • Shopify platform services

  • Analytics services such as Google Analytics

We recommend reviewing the privacy policies of these third-party providers.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse or disclosure.

These measures include:

  • Secure payment processing

  • SSL encryption for website communication

  • Restricted access to sensitive data

  • Regular monitoring of our systems

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.

6. Customer Rights

As a customer, you have certain rights regarding your personal information.

You may request to:

  • Access the personal information we hold about you

  • Correct or update your personal details

  • Request deletion of your personal data (where applicable)

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

Any updates will be posted on this page with the updated date.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

CartMint
Email: contact@cartmint.in
Address: 29p block, Sri Ganganagar, Rajasthan]